Members are in the know! Get the answers you need regarding your membership and the services it provides. Require further assistance? Choose from the additional "help" areas listed below.
  • Membership Questions

    Q. Must I commit to membership?
    A.
    No. You have a 2 month/$1.00 trial period to cancel any time if you feel you aren't saving money. Your membership comes with a guaranteed refund of the unused portion of your current year's membership fee if you want to cancel after your introduction.

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    Q. Can I cancel and get a refund of my membership fee?
    A.
    Yes. At any time during your membership, if you're not completely satisfied with your benefits, just call our toll-free number and the unused portion of your current year's membership fee will be credited to the credit card you have on file with GMAC CompleteHome.

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    Q. When does my introductory period start; how does it work?
    A.
    As soon as you sign on and your introduction is processed, you'll have 2 full months to sample all the valuable benefits and services, for just $1, with no further obligation. The $1 processing fee is charged to the credit card you provide. After your intro, unless you call to cancel, GMAC CompleteHome automatically extends your benefits and charges the current annual fee to your card on file, with no further action on your part, and will be renewed automatically upon expiration at the then-current annual fee. If the benefits aren't for you, call the toll-free number during your trial and you won't be charged.

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    Q. Can I enroll by another method?
    A.
    Yes. Call 1-800-349-4899.

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